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The Leadership Podcast by Niels Brabandt / NB Networks

Sep 27, 2021

Every organisation is interested in getting repeat business. But how do you convince your customers to come back to you every single time? Shep Hyken is an international Customer Service and Customer Experience expert. He just published his eighth book. In this interview with Niels Brabandt, he shares his expertise.

Your guest: Shep Hyken

Your host: Niels Brabandt /