Apr 28, 2021
Customers get frustrated with many organisation's behaviours.
Processes that only serve internal needs, slow reactions, little to
no focus on the customer's needs. How can you do better? Niels
Brabandt discusses the issue.
In this week's interview, he talks to a man whose achievements are an inspiration for many: Steven Robinson.
Your guest: Steven Robinson / firstname.lastname@example.org
Your host: Niels Brabandt / NB@NB-Networks.com