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The Leadership Podcast by Niels Brabandt / NB Networks

Feb 15, 2021

Customer Experience became one of the main differentiators to set your organisation apart from the competition. However, many companies struggle to deliver even acceptable results in this area. It is time to improve. Niels Brabandt interviews the international Customer Experience Expert Nienke Bloem.

Your guest: Nienke Bloem /

Your host: Niels Brabandt /